For the purposes of the Data Protection Act 1998 (the Act), the data controller is MusicQubed Limited, a company incorporated under the laws of England and Wales under registration number 7156519, whose registered office is at c/o Shelley Stock Hutter LLP. 1st Floor, 7-10 Chandos Street. London W1G 9DQ, England.
We may collect and process information about you in the following ways:
Information that you provide by filling in forms on our website www.mtvtrax.com (the “Site”), or by providing information via the mobile applications powered by us, currently including:
This includes information provided at the time of registering to use the Site, inserting any details within the Site to allow us to contact you in relation to an App, subscribing to a service via an App, uploading material or requesting further services.
We may collect information about your computer and/or mobile device, including where available your IP address, operating system and browser type. This is for system administration purposes and to report aggregate information to our advertisers. This is in the form of statistical data about our users' browsing actions and patterns, and is not linked to the name of any individual.
Cookies perform many functions, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience.
Cookies used on the Sites and Apps
Our uses of cookies basically fall into three categories
On the Site we use both session cookies and persistent cookies. Session cookies are temporary files that only remain in the cookie file of your internet browser until you leave the Site or close the App. The cookies used in the Apps are session cookies.
On the Site we also use a number of persistent cookies, in addition to session cookies. Depending on the cookie type, persistent cookies can remain for periods ranging from hours to years in the cookie file of your internet browser after you leave the Site and after your internet browser is closed.
You may at any time refuse to accept or block cookies by activating the setting on your internet browser which allows you to refuse the setting of cookies. You may also be able to change the setting on your internet browser so that only particular types of cookies will be accepted.
If you would like to know more about cookies, including local storage devices, the following websites provide useful information:
Please note, if you change your settings to block cookies, some of the functionality of the Site and/or of the Apps may be affected.
The data that we collect about you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing.
Any payment transactions we process will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of the Site or of an App, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data being transmitted to the Site or an App; any transmission is at your own risk. Once we have received your information, we will use appropriate measures and security features to protect against unauthorised access.
We use information held about you in the following ways:
We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you.
If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.
If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this.
If you want us to stop using your information in this way, or to stop passing your details on to third parties for marketing purposes, please notify us by email at firstname.lastname@example.org.
We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, women in SW1). We may make use of the personal data we have collected about you to enable us to comply with our advertisers' wishes by displaying their advertisement to audience they wish to target.
We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006. We may also share your information with business partners (including advertisers and advertising networks), suppliers and sub-contractors in order to perform a contract we enter into with you and provide associated services, e.g. advertising. In particular, please note that we may share any data collected with MTV and/or any MTV affiliates (as defined below).
In relation to any personal information collected via the Site, please note that this information will be disclosed with Viacom International Inc (including any of its subsidiaries and/or affiliates).
We may also disclose your personal information to third parties:
Use of your data for anonymised analysis: whilst you may opt out of having opt out of having your personal data used for marketing purposes, we may still use your data as part of any anonymous data analysis which we or our licensors (including but not limited to MTV) carry out. You will not be personally identifiable from the use of your data on any anonymised basis. If you do not agree to your data being used on an anonymous basis as outlined herein, you should discontinue your use of the App and/or Site.
The Site or an App may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. They may also drop cookies. Please check these policies before you submit any personal data to these websites.
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.